ACCOUNT MANAGER
Job description
We’re Hiring!
Our growing insurance agency is seeking a full time Account Manager. This is a customer service remote position. No experience in insurance? We are willing to train and license the right candidate. Ideal candidate must thrive in a fast-paced environment and enjoy interacting with clients. The ideal candidate must have excellent communication and multitasking skills, a positive attitude, strong work ethic, and the ability to work independently with little supervision.
Requirements
Highly effective communication skills – oral and written
Experience in sales or client service environment preferred
Ability to handle high inbound call volume
Detail oriented
Organizational skills and effective time management to succeed in a semi-autonomous, fast-paced environment
Intermediate to advanced computer skills
Honest, dependable, and punctual
Strong sense of professionalism and discretion required
Highly motivated and a team player
Demonstrated persuasion and negotiation skills
Strong interpersonal skills to build rapport with prospective and existing customers
College degree preferred or HS diploma with industry experience
P & C license or working toward licensing
Responsibilities (Included, but not limited to)
Assist clients with policy changes and policy related questions
Assist existing clients with renewal policy reviews and re quoting as needed
Escalate claims as needed and work with management to secure a positive outcome for the client
Delegate non-licensed tasks to back-office support, while tracking and managing those tasks until completed
Quote, bind and issue existing client proposals
Communicate with clients, potential clients and business partners via phone, email, and text
Communicate and work with underwriters to secure the best possible outcome for a client
Exceeding client retention goals
Counseling and advising prospects and policyholders on matters of insurance coverage that is tailored to their specific need
Consultative approach to insurance (understanding pain-points of customers and addressing their needs through solutions selling)
Benefits
- Competitive salary + monthly bonus
- Work from home
- Paid holidays
- Paid vacation/sick days
- Health Benefits
- Retirement Plan
- Advancement opportunities
Interested candidates should email their resume along with salary requirements.
Job Type: Full-time
Salary: $35,000.00 to $45,000.00 year + Commission
Pay will depend on skills and/or qualifications
SUBMIT RESUME